Shipping
Little Big Shop offers the ability to create different regions to ship to, with the ability to select the following options for shipping rates:
- Flat rate
- Price-based rate
- Free shipping
- Weight-based rate
- Local Pick up
From your Little Big Shop admin Dashboard, click on the ‘Shipping’ menu item in the left hand navigation, located in the Shop Settings section.
Add new region
On the ‘Manage shipping regions’ page, click on the ‘Add new region’ button in the top right of the page. The following fields will appear.
Summary
- Enter the Region Name
- Under ‘Add the destinations in this region, click on the edit link (pencil icon) and select the states that belong to this region, which will share the same shipping rates
Shipping rates
Select which shipping rate option will apply to your chosen region:
- Flat rate
- Price-based rate
- Free Shipping
- Weight-based rate
Flat rate
- Enter the delivery option name e.g. ‘Standard shipping’ or ‘Express shipping’
- Enter the estimated delivery time e.g. 5 business days. This will show the number of days customers can expect to wait to receive the shipment—this will also display on the checkout page for the customer.
- Enter the rate/cost for shipping
- You have the option to charge a flat rate per order or per item. Select which one by clicking the corresponding radio button
- If you select ‘Apply free shipping’, a field displays where you put in a dollar amount. e.g. Free shipping above $100.
- Once you add this option, a button will appear where you can ‘Add another delivery option’. Click this button if you wish to add extra shipping options such as ‘Express’.
Price-based rate
- Select the ‘Price-based rate’ radio button
- Enter the delivery option name e.g. ‘Standard shipping’ or ‘Express shipping’
- Enter the estimated delivery time e.g. 5 business days. This will show the number of days customers can expect to wait to receive the shipment—this will also display on the checkout page for the customer.
- Enter the dollar amount for the first range e.g. $0.00 to $50
- Then enter the shipping rate for that first range e.g. $10
- The next line auto populates the next range up, you just need to enter the shipping rate for the last range.
- If you need to add another price range, click the ‘Add range’ button. This will add another set of price ranges between the first and the last.
- If you select ‘Apply free shipping’, a field displays where you put in a dollar amount. e.g. Free shipping above $100.
Weight-based rate
This option calculates the total weight of all products in the customer’s shopping cart. Important note: you will need to ensure that all the products in your shop have a weight added to it, otherwise the product with no weight will not be included in the calculation.
- Select the ‘Weight-based rate’ radio button
- Enter the delivery option name e.g. ‘Standard shipping’ or ‘Express shipping’
- Enter the estimated delivery time e.g. 5 business days. This will show the number of days customers can expect to wait to receive the shipment—this will also display on the checkout page for the customer.
- Enter the weight amount for the first range e.g. 0.00 to 1kilo
- Then enter the shipping rate for that first range e.g. $10
- The next line auto populates the next range up, you just need to enter the shipping rate for the last range.
- If you need to add another weight range, click the ‘Add range’ button. This will add another set of weight ranges between the first and the last.
- You can select ‘Apply free shipping’. In this example, anyone who spends $100 or over in one transaction will automatically receive free shipping
Free Shipping
- Select the ‘Free shipping’ radio button
- Enter the delivery option name e.g. ‘Free shipping’
- Enter the estimated delivery time e.g. 5 business days. This will show the number of days customers can expect to wait to receive the shipment—this will also display on the checkout page for the customer.
- Enter the minimum amount the customer needs to spend in the field provided.
Local Delivery
You can enable delivery within a specific area using a radius or postcodes.
-
Click the toggle on the top right section to activate the option
- Select the ‘Add Local Delivery’ button
- Enter the area name
- Set the area by Radius or Postcodes
In this example, we’re setting the area by Radius:
- Enter the Address and the radius in km which you will deliver to
- Provide an estimated delivery time and a delivery rate
- You can choose to apply free shipping if the order is over a certain amount
To set the area by post code:
- Select the ‘Postcodes’ radio button
- Add the postcodes in the field separating each postcode with a comma
- Provide an estimated delivery time and a delivery rate
- You can choose to apply free shipping if the order is over a certain amount
Allow store pickup
You can set up the option for customers to pick up their online orders at a particular location.
- Click the toggle on the top right section to activate the option
- Enter the store name or pickup location
- Enter the address and click ‘Add’
- You can repeat the above two steps as many times as required
- In Pickup Instructions, provide some information to your customers, such as store hours.
Leave a message for your customer
- Type something in the box to leave a message for your customer
- This message will appear in the shopping cart and customer invoice page
Product specific shipping
Sometimes a product may have different shipping requirements. For example, you may need to charge more to ship large and bulky items. To do this, you will need to add the additional shipping cost at the product level.
- Go to Products, search and select the product you want to include extra shipping costs for
- In the product detail, scroll to the bottom right of the screen to the ‘Product specific shipping’ panel
- Select the option that best applies to the product and enter the required information where necessary
- ‘Free shipping for this product’ ensures this product is not included in the total shipping cost in the cart, specifically if you have ‘Price based’ or ‘Weight based’ shipping regions set up
- Selecting ‘Additional shipping’ drops down a field where you can enter an extra dollar amount to ship this product
- ‘Product weight’ is where you enter the weight of the product, which is applied if you have a ‘Weight based’ shipping option set up.
DON’T FORGET TO SAVE YOUR CHANGES!