Customers want fast, flexible ways to shop, and click and collect is one of the most effective ways to deliver exactly that.
While big retailers have been doing click and collect for years, small business can now offer the same seamless pickup experience, using Little Big Shop’s built-in click and collect feature.
Whether you’re a market stall holder, a local cafe, bakery, a charity shop or a boutique retailer, click and collect can simplify your operations, increase sales and help you serve customers better, without relying on expensive third-party apps.
The importance of click and collect for small business
For small businesses, click and collect isn’t just another service, it’s a game changer. It gives your customers the power to place orders online and pick them up at a time that works for them. No delivery delays, no waiting for parcels and no guesswork.
At the same time, it reduces admin, saves money on postage and keeps your customers coming back, because the experience is quick and reliable.
Benefits of offering click and collect through Little Big Shop
✅ Save on shipping costs
Postage is rising fast, for you and for your customers. Click and collect removes that barrier completely.
✅ Faster turnarounds and happier customers
Customers can collect their orders the same day, making your business look fast, reliable and organised.
✅ Better stock control
You know exactly what’s been ordered before the customer arrives, so there’s less chaos and fewer last-minute purchases you can’t fulfil.
✅ Less pressure during busy periods
Instead of handling walk-in crowds or long queues, customers can order ahead and pick up when it’s convenient.
✅ Flexible for all kinds of businesses
Little Big Shop’s click & collect setup adapts to how you operate – permanent store, pop-up shop, home business or market stall.
✅ Look professional
Your branded online store becomes the gateway to orders, pickup details and communication, all in one place.
Using Little Big Shop as your click and collect platform
Using Little Big Shop as your click and collect platform is incredibly simple – so simple that you don’t even need to offer delivery at all. If you prefer, you can run your store entirely as a click and collect operation, making it perfect for everything from market stall holders wanting an easy pickup system to bakeries prepping next-day orders. Little Big Shop makes click and collect not only possible, but practical and effortless for every kind of small business.
To enable click and collect on your Little Big Shop, all you need to do is:
- Go to your Admin Dashboard
- Navigate to the Shipping page, under Shop settings
- Add a region or edit an existing region
- Scroll and click on the toggle next to “Click & Collect”
- Fill out the details, including pick up details and address
- Press save
Start your click and collect journey with Little Big Shop
Click and collect for small business doesn’t have to be complicated and with Little Big Shop, it isn’t. No matter what your business is, offering an easy pickup option can boost sales, streamline your workflow and give customers the convenience they’re looking for. With simple setup, flexible pickup options and a fully branded online store, Little Big Shop makes it easier than ever to bring click and collect to your small biz.
To learn more about click and collect, check out our catalogue of blog posts on markets, and our article “Click and collect: A game-changer for Aussie markets.”
